We Talked. We Listened. Here’s What We Learned from our June Community Talks across Bates County.
This June, leaders from Bates County Memorial Hospital (BCMH) hosted a series of community meetings in Adrian, Rich Hill, Butler, and Hume. These talks gave us the opportunity to share updates, answer questions, and most importantly, hear directly from the people we serve.
What We Heard
“I didn’t know BCMH offered that.”
We heard this more than once, and it reminded us how important it is to keep our community informed. Many attendees were surprised to learn about the wide range of services already available close to home, including 3D mammography, visiting specialists, outpatient surgeries, and more. We’re committed to finding more ways to keep you updated.
You asked important questions.
From the future of rural healthcare to how hospitals are funded, your questions were thoughtful and timely. While BCMH is stable today, we face many of the same financial challenges as hospitals across the country, especially those in rural areas. We’ve pursued grants, explored new funding options, and advocated for changes in state legislation to help rural hospitals like ours succeed.
One takeaway we want to be clear about: The more people in our county who choose BCMH for their care, the stronger we’ll be.
Mental health remains a top concern.
Community members shared that mental health remains a high priority and an ongoing challenge. We agree, and we’re actively exploring safe and sustainable ways to expand access, even as we face staffing and regulatory barriers that affect what we’re able to provide directly. We know the need is real, and we’re committed to being part of the conversation.
You shared stories that inspired us.
We were honored to hear your personal experiences with BCMH, and your pride in the people who work here. As Dr. James Miller shared during one of the talks:
“These individuals [visiting specialists] come from big university hospitals to take care of our people here in Bates County… You’ve got people committed to healthcare here, and they keep this hospital going.”
What’s Next
These community conversations were just the beginning. This fall, we’ll begin forming a Patient and Family Advisory Council, made up of local citizens who want to help shape the future of healthcare in our community.
We’re also planning more community meetings, and more chances to listen. And right now, you can add your insight to our Community Health Needs Assessment update.
To everyone who attended, asked a question, or helped spread the word, thank you.
Your voice matters. Your health matters.