ATTENTION: The City of Harrisonville phone & online utility billing portals are currently experiencing technical issues, after severe storms in the Boston, MA, area damaged a data center that maintains these portals.
Users may still be able to use the online bill pay portal but should verify that payments went through by calling the Utility Office at (816) 380-8900.
While these options are currently experiencing issues, there are still multiple ways that residents can pay their bills. Checks or money orders can be left in the 24-hour drop box, located on the front of City Hall (300 E Pearl Street), or brought into the lobby basket or front desk. Cash can be brought in to the front desk during regular business hours. Credit or debit cards can also be used to make a payment at the front desk.
As a reminder, utility bills for the month of July are due before 5 p.m. on July 25.
After the deadline, any past due account will be charged a $50 administrative fee, additional deposit fees as applicable, and scheduled for disconnection.
If you have questions about the City’s utility-payment policy, please call City Hall, 816-380-8900.
An update will be posted when the issue has been resolved.